Santa Monica Auto Glass
1507 7th St, Suite 342 Santa Monica, CA 90401
Really incredible which they didn't try and provide me a support I failed to have to have even following coming every one of the way to my location. Excellent fellas. If I ever essential a windshield chip repaired I wouldn't be reluctant contacting topshop auto glass.
End subsequent Juan T. one/1/2013 They changed my windshield quite a few months ago after a stray rock cracked it over the highway. A single cellular phone contact and we setup an appointment to fulfill before my dwelling for an early Saturday morning.
Oscar's Auto Glass is great! I designed an appointment, they'd a slot readily available the following day, they showed up at my house, I arrived out to provide them to my auto, I went in to watch television, thirty minutes later on i got a knock on my door and they were being all carried out.
I referred to as the business for per week straight to talk to them over it and received a dismissive "yeah yeah the manager and technician will call you back". 50 % of the staff I talked to didn't even ask for my telephone number. Obviously no-one ever known as me back, and when I ultimately bought a hold of somebody, they explained to me that there was absolutely nothing they could do, I couldn't show my dashboard wasn't cracked before, and also to "go in advance" and sue them if I required. In the long run, the 1 star is for his or her dreadful customer service. That being said, the windshield replacement alone was wonderful (to date) and so they do have a life time warranty on glass defects.
After they arrived they took a look at the chip and requested me some thoughts. After they realized that it absolutely was an exceptionally smaller chip and it has not spread in a long time they advised me that a repair was not required.
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So three skipped appts in one day, not a superb get started. I was likely to write down them off, but made a decision to give them yet another shot this AM.
They are excellent spot to Get the windshield chip repaired, As you hold out :-) Carried out in about half-hour or so! I took my subie wrx plus they took treatment…
Be warned...you will need flexibility in your program if you would like use his expert services. Equally instances I have made use of him he has actually been in excess of booked and had to reschedule times. Just one time he needed to press it back a day one other he pushed it an hour or so. He gave me a discount when it had been pushed back on a daily basis.
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Oscar checked to make sure the glass he experienced was the right a single for my car, contrary to other retailers who didn't even request my make and product and just explained to me to come back in. Oscar also cleaned up all the Shards of glass during my motor vehicle. He even saw which i had pet dogs and he let me know to toss away the Pet meals I'd in the again because of the glass parts that fell in it. Excellent person!
So 3 skipped appts in in the future, not a very good begin. I used to be likely to write down them off, but decided to give them another shot this AM. Seems the tech was ideal around the corner and arranged to come back promptly. I skeptically agreed and was surprised to determine him ten mins afterwards. I explained what I desired to do. He checked out what I purchased gave his approval and known as his brother (Yet another tech) that can help. ten mins later, the outdated window was out and The brand new one put in. Immediately after looking at them so it, I am so glad I referred to as them (it might have taken us a huge amount of time and energy to "in good shape" it in. And after observing the final Invoice, I'm happy I was individual with them. Seems, they had an excellent storm of a bad day yesterday and have been incredibly apologetic. I explained to him that he should have just named me and explained to me but eventually I was incredibly satisfied with the final result so all was superior. Ultimate verdict: They're less expensive than their Levels of competition by an extended shot. Their poor Group competencies may delay some, but When you are affected individual, it works out as they are Expert, effective and thorough (once they do arrive). I'd do 4.5 stars if I could but since they gave me a good offer they get an entire five
IT WAS THAT Simple. Oscar and his employee had been VERY polite, nice, and respectable. For $a hundred and seventy I got my entrance passenger window changed. The seller quoted $435 in addition tax so about $465. I might absolutely return, but lets hope I wont must :)
Similar working day appointment. They travel to you totally free. I'd a little chip in my window, they stuffed it in to the point which i could scarcely see i…